How Was It?  Measuring Success


A couple of weeks after the tour and you have all the bills and survey results gather all of those that were involved in the original planning and hold a "debriefing" session:

  1. To evaluate the tour,
  2. Critique what happened,
  3. What went wrong and why,
  4. Look for ways to improve,
  5. What went right and why, and
  6. Basically to determine whether there will be a second tour. 

Don't rush through the process and make sure that everyone has the opportunity for input.  Success is not simply whether you broke even or made money - the bottom line is how did the participant feel about it and did you meet the objectives set for the tour. 

If you feel that the tour was a success let the media know about it through a special release to appropriate locations.  Use the opportunity to talk about the next tour.  Above all keep records and notes from the session.